Coaching
This helps people identify and achieve personal and professional goals.
The coaching process uses a range of communication skills - such as targeted restatements, listening, questioning, clarifying etc - to help shift perspectives and thereby discover different approaches to achieve the end goals.
These coaching skills can be used effectively in a wide range of professional and personal areas such as business, health, social, family, political, spiritual, etc.
Mentoring
This process involves communication, with a focus on developing the whole person in the given situation. Techniques include:
Accompanying: making a commitment to participate in the learning process, side-by-side.
Sowing: This is necessary when a suggestion may not be understood or even acceptable at first, but will make sense and have value to the mentee when the situation requires it.
Catalyzing: Sometimes it is necessary to plunge right into change, provoking a different way of thinking, a change in identity or a re-ordering of values.
Showing: Making a suggestion understandable and user-friendly.
Harvesting: Reaping the rewards of the lessons that have been learned and reflecting back on what has been achieved.
Mentoring can be used in both a personal and business setting and can provide positive support, feedback and advice, on an individual or group basis, to improve personal effectiveness.